Read our terms and conditions thoroughly before acquiring our services. If you land on our website, it means you confirm our terms.

Definition and Interpretation

In our content, we are using some words with initial capital letters. All these words have specific definitions. These words explain our rights, responsibilities, and important aspects of our services and these Terms and Conditions.

Acceptance

All our Terms and Conditions apply whenever you use our website. If you are under 18 years of age, you are not legally eligible to use OZ Cleaning Perth's services. The same applies if you do not agree with these Terms and Conditions. By accessing our website or using our services, you acknowledge and agree to these Terms and Conditions.

Booking System

You can book our services via email or phone. Once your booking is confirmed, we will send you a booking confirmation along with payment details. After the booking process is completed, you can easily receive our services. During the booking process, we may request your location, personal information, and other relevant details to prevent fraud and ensure accurate service delivery.

Payment

Payments can be made via bank transfer or cash on delivery where applicable. We encourage timely payment to avoid any inconvenience. Our pricing is based on the size of the property, the type of service required, and your location.

Prices and Estimates

Prices may vary depending on your specific requirements. Once a quotation has been agreed upon and the service has been completed, no additional charges will be applied unless extra services have been requested. Any attempt to dispute or alter the agreed price after service completion may result in appropriate action.

Changes and Cancellations

If you wish to cancel your booking, please contact us before the scheduled service time. Cancellations made four, three, or two days before the scheduled service may be subject to a cancellation fee, with the remaining balance refunded where applicable. Cancellations made on the day of the scheduled service are non-refundable.